links | annotated bookmarks

where am I?
home > links
what's this about?
Links to professional resources, papers, mailing lists and tools; annotated with notes about what you might expect to find at each site.
key points:
× there is a fantastic wealth of information, all provided free.
related links:
You want more! Blimey! Well, OK then:
× ChallisHodge Links
× ElasticSpace Links
× Peter Morville's Blog Rollcall
why is this page like this?
The Page
Long pages with extensive intra-page navigation are best avoided, usually. They push their complexity into the face of the user. They have to learn about the additional wayfinding signage needed to help them to navigate. Devices such as "top of the page" links, and a ruling line between the intra-page menu and the actual content.

But they do contain one big advantage: the content can be viewed in its totality with a simple scroll, or using Find. If this list was broken up into separate pages, browsing the full list would require multiple pages transitions.

As always, the shape of the site depends on the content to be accommodated: Form follows Content. If this list grew say twice in size, the argument to split it into multiple pages could grow stronger.

Of course, the page would be much shorter without the annotation, but the annotation is the value-add. Without it, you might as well go to Yahoo! And it also helps with the cross-discipline nature of this sort of work — not everyone maybe aware of the use of "taxonomy" as applied to Search Engines, compared to its usual academic meaning.

The Menu
Intra-page navigation is always problematic. The ABC...Z alphabetical bar is popular for indexes. But here, categorisation seemed more appropriate than an A-to-Z listing. Still, with fifteen categories, it seemed sensible to introduce extra spacing every fourth entry in order to improve the readability of the menu.

If you look at the ACM's listing of special interest groups
× ACM's listing of SIGs
you can see the difficulties of the A-to-Z treatment. Where would you find the SIG for Knowledge Management? Under K, no. But they must cover it in one of their SIGs, so you have to scroll through the whole lot. Categorising the list would have been a better solution.
current version:
last weeded for link-rot,
June 2003
robvantol.net:
© 1994-2003 R J A van Tol

Contact Rob van Tol.

Accessibility | making your work open to all
Experience Design | designing your work as an experience
Information Architecture | ordering your site into navigatable structures
Information Design | designing information to be intelligible
Instructional Design | the design of educational and training materials
Interaction Design | the movement between computer and user
Knowledge Management | controlling of the totality of knowledge
Performance Support | the design of systems that help productivity
Photography | making and manipulating pictures
Psychology & Anthropology | you don't have to be mad to do this…
Taxonomy & Search Engines | making content findable
Taxonomies & Models | the new structures of the internet
Usability & Human Computer Interaction | making your work usable
Visual Design | providing a pleasing and good looking environment
Web Development | getting your work to work
Writing & Content | making your work worth looking at

Accessibility    |    top of the page
Web Content Accessibility Guidelines
W3C guidelines for making content accessible to all users.
Drive to Accessibility
Several blogs combined and organised, now making an excellent Accessibility resource.
Bobby Accessibility Assessment Tool
Checks code compliance against both W3C and US Section 508 Guidelines.
Diamond 508 Compliant tool set
Commercial tools, with good accessibility links section and explanation about Section 508.
HiSoftware
Commercial tools for ensuring accessibility and usability.
Usability.gov
Sponsored by the US National Cancer Institute, about Usability in general, but best on 508 Accessibility.
Web Safe Colours for Colour Deficient People
As it says.
Experience Design    |    top of the page
37signals
A design house, demonstrating a nice way to show case studies
Adaptive Path User Experience Consulting
Consulting firm of the heavy-weights ... or at least most copious ... publishers in the field. Some of the best stuff, though, is on their personal sites. Still, the next time a spotty programmer tries to quote Jakob Neilsen at you (as the only guy they've ever heard of), you can point him to these generous people as representing the current vanguard of ideas.
A List Apart Experience Design
Nice explanation of what is Experience Design without resorting to rainbow colours.
Good Experience
The information architecture is poor if you want to read anything but the current stuff (hint: it's at the bottom). But the stuff is good.
UXblog HannaHodge
Good blog, also checkout the excellent resources.
Evolution of a Homepage - WebReference.com
Excellent illustrated discussion tracing the evolution of the WebReference.com homepage all the way back to the mists of Internet time, or 1995.
Brenda Laurel
Interesting Ideas, note the Recent Talks section. (And nice to see someone with a life outside work impacting their site.)
Emotional Branding Through Digital Storytelling
Interview with the late Dana Atchley about the importance of storytelling. Still sadly under utilised.
Experience Required
Interview with B. Joseph Pine II on the experience economy.
IA v Customer Experience
Discussion from Goodexperience contrasting Information Architecture from Customer Experience.
In search of the experience economy
Extract from the book (see next).
The Experience Economy
The book - "Work Is Theatre & Every Business a Stage", indeed ... just all to often a rather drab one.
What is Experiential Marketing
Yeap, another book about the E thing, this one not afraid to bandy phases such as "strategic experiential modules".
The Experience Economy Reading List Version 3.0
Extensive reading list, categorised, and with short reviews.
Retail Therapy Not At The Touch Of A Button
MORI poll from spring 2001 relating the joys of actually going to the shops.
Europe set to Out-Shop America
e-Commerce is still turning in big growth, even during the economic downturn, and the Internet globalises further.
Understanding the Web as Media
Oooops, rainbow colour alert! Good categorisation of the web. (That yellow word on a white background is "Database" ... yes, it hurts.)
AIGA Experience Design
Fair Experience Design primer with some helpful resources, especially (in presentations) a discussion of all the trendy job titles by practitioners of their craft.
Atlas Namedroppings Cool URLs
As good a random sample of sites as it gets, trash and wonderful and occasionally wonderful trash. If you need examples, here they are. Just drift into it and enjoy chance encounters with happy accident.
Gabion Retained Writing on Architecture & Design)
Excellent and accessible writing on architectural design, well illustrated.
Interaction and Narrative Masterclass
Nicely done presentation taking examples from games as well as websites.
How to murder an idea
Excellent advice on creativity and innovation, with delightful use of irony.
Nathan Shedroff's World
Here come the rainbows again, with added tiny writing. You need to know about it, but not as good as it should be.
Sound and Brand on the Web
Discuses the tricky use of sound in branding on the web.
The Dialectizer
Yes, it converts phrases into accents. Dis is a bit siwwy, but I wike it, says Elmer Fudd.
Zoomerang
A nice survey creation tool.
Information Architecture    |    top of the page
Design Writings
Good blog in a well architected site.
Elegant Hack
Always one of the best blogs, if scarily too much at times.
Asilomar Institute for Information Architecture
A well intentioned, if presumptive and alienating attempt to create a professional body for IA. It's probably what happens when librarians go bad…
Peterme.com
Much good stuff in this blog, if too much local detail, but then, it is a blog. And every time I pop in, I tend to revise my opinion upwards.
Xplane
Good blog in a well architected site.
IAwiki Community Discussion
OK, I don't understand this site, but I sort of feel it ought to be useful if I did.
Educorner Intro to Information Architecture
And a very good introduction too.
Desire Information Gateways Handbook
Good guide to management, technical and information design issues about setting up an Information Gateway.
SIGIA-l mailing list
High volume Information Architect mailing list. Can get a bit dominated by folks with time on their hands, and parochial messages (anyone for drinks?) or navel-gazing about semantics, plus the occasional flame war — all the usual fun of mailing lists.
SIGIA-l mailing list Archive
If you have a job, searching through this is probably a better way of tackling the mailing list.
Boxes and Arrows
The primer Information Architecture e-zine. Read it, subscribe to it.
Information Specialists at the Intersection of IA & Usability
Well most of us live at the intersection of Information Architecture and Usability, and this lecture nicely explores this fuzzy place.
Intranet Structuring
Discussion of Intranet Information Architecture issues.
The Speed of Information Architecture
Discussion of which elements of Information Architecture change at different rates over time.
Why Do Intranets Fail
Because ... lack of planning, ignoring the user, modeling it on the organisation, lack of ownership, lack of governance.
Argus-ACIA IA Guide
More a hotchpotch than a guide, but lots of good hotch in that potch.
Blogdex
An index of Blogs, currently being redeveloped (though still up) to be more sophisticated. I'm sure how the BBC and CNN qualify as blogs, but we'll see if this MIT project gets better.
Evolt.org IA-Usability
Another interesting mélange of articles to browse through on those skills-building Friday afternoons.
Community Infrastructure for Information Architects
Louis Rosenfeld's attempt at a community focused blog (instead of the more usual personal blogs). Gains breath, loses intimacy.
InfoDesign Newsflashes
Cues you to the best of new articles around, across all the topics discussed here, not just Information Architecture.
JJG.net
Excellent resources across the whole field.
Visual Vocabulary for Site Mapping
Particularly useful resources from Jesse James Garrett.
Site Navigation.net
If you ignore the very annoying ads, you'll find were many of the web's naffist screen junk comes from.
Tomalak's Realm
The site of the excellent newsletter (note the Avantgo version for your Handheld).
Usor User Orientated Methods
Useful catalogue of user investigations methods.
Information Design    |    top of the page
Information Design SIG
Information Designer's SIG.
The Work of Edward Tufte
He is the visual display of information man.
Atlas of Cyberspaces
Ground breaking new views of cyberspace.
Information Visualization Resources
Loads of resources ...
Design Crux
Excellent Information and Product Design site
Instructional Design    |    top of the page
E-Learningpost
News and Features from the Instructional Design world.
Learning Theories of Instructional Design
Learning theories from Pavlov (oh, I'm salivating already) via Bloom to today, with a discussion of which learning theory best matches which learning situation.
Instructional Design Models
Don't know your Algo-Heuristic Theory from your Situated Cognition, well no need to be embarrassed any more. This site has a whole world of learning theories.
Empathic Design
The basics of Empathic Design (trying to get away from multiple-page e-learning designs).
WebQuest Training Materials
School focused Instructional Design system.
Promoting Learning
A good checklist reminder of the basic principles of good teaching.
Interaction and User Interface Design
GUUI: The Interaction Designer's Coffee Break
Excellent zine.
Designing for a Small Screen
Discussion of the issues of designing for phones and PDAs
Lipsum
Generate nonsense text to help flesh out your designs.
Official Guidelines for User Interface Developers and Designer
Microsoft's Windows User Interface Guidelines.
SAP Design Guild
Respect to SAP, who had one of the ugliest products, ever … and now have committed serious long term resources to it.
Secure Interaction Design
Lays out ways of reconciling usability with security.
Knowledge Management    |    top of the page
Does Knowledge Management really work?
Nope.
Communication and Trust in Global Virtual Teams
The joys of global virtual teams (done plenty of that) dissected academically.
Is Your Content Out of Control
On the joys of a Content Management System. [PS: This site reorganised itself and broke this bookmark without redirection. Hmmm...]
Knowledge Management 101
Simple primer into "KM".
Using usability to direct Knowledge Management systems
Well, it makes a change from using vast document management systems and hoping that that'll do it.
Knowledge Management Cent er
Good resource centre for all things KM.
ACM SIG Group Work
Special Interest Group in group work, including knowledge management (see the related areas).
Knowledge Garden
Well, obviously it's a collection of resources to support the Knowledge Ecology.
Knowledge Management Directory
From the DMOZ Open Directory Project, loads of links.
Brint Knowledge Management Network
Crappy design, but loads of stuff.
Performance Support    |    top of the page
EPSS (Electronic Performance Support Systems) Central Home
Scroll down to find the extensive goodies.
ForUse - Usage-centred design
One of the foremost agencies practicing this style of design (and good conference organisers too).
Photography    |    top of the page
Scanner Help - Digital Image Basics 101
Ignore the Comic Sans typeface and the inaccurate use of "few", this will tell you about scanning.
All Things Photo
US photography resource.
Rhythm Vision: A Guide to Visual Awareness
Add a pinch of salt for the text, perhaps, but the photos are an interesting exploration of light.
adixion body photography
Fine photos interestingly composed and lit. Pity about the use of Flash.
Craig Auckland, Photographer
Nice architectural photography, nicely exhibited.
Images of England
Dreadful user interface, but contains photos of all listed buildings in England. Not great photos, mind.
Explore Photography
Good resources, without being too overwhelming.
Photography at About.com
Ignoring the ultra horrid full screen MSN ad (which nearly deleted this site from the list), there is a lot to explore here.
Photo.net
Excellent and massive site (aside from horrid menus).
Pagewise Hobbies: Photography
Useful bits and bobs, if more annoying ads.
PhotographyTips.com
The best photo site. Checkout the posing guides and the "What's wrong with this picture" and just browse around (and no annoying pop-up ads).
RetouchPRO
A rich site for learning how to repair photos (spot the annoying fly-out menu).
Urban 75
A UK biased celebration of urbanscapes by Mike Slocombe.
Women in Photography International
Excellent site, especially to see good work. The "international" element seemed a bit thin (mainly Americans), except in the good resources page.
Masters of Photography
Articles, photos and resources on the (old) greats, well, quite a few of them at least.
Bill Brandt
Its great looking at photos of the greats, because if you didn't know they were greats, they'd be quite ordinary - but still fine photos.
Getty Images
When you have more money than sense, you end up owning all the pictures in the world, nearly. Click on Creative to see the 'rights-managed' and 'royalty free' photo libraries. You have to register for most of them.
Freefoto.com
Bothered by Getty graffiting their pictures with copy right notices, try this very large free image library.
Michael Williams
Personal site of a UK portrait / documentary photographer.
Zone Zero
Focuses on the transition from chemical to digital photography with lots of interesting galleries.
AllPhotoBooks.com
My favourite photo bookshop at the mo.
PhotoBlog.org
Index to photographic blogs (Weblogs).
AGFAnet
Photo portal with excellent tutorials, critiques and photo software reviews.
Psychology & Anthropology    |    top of the page
Cultural Anthropology
The excellent learning support centre for the book.
Understanding Psychology
The excellent learning support centre for the book.
Maslow's Hierarchy of Needs
[Server migration at last link-rot check.] The psychological needs of "normal" people.
Psychogeography.org.uk
OK, it's a groovy name for a discipline.
Steve's Primer of Practical Persuasion and Influence
How to win friends, etc ... a very useful guide to strategies of persuasion.
The Managerial Problem
This interestingly considers various ways in which managerial competence is discussed.
Taxonomy & Search Engines    |    top of the page
Submit your site to Google, Altavista, All the Web, DMOZ, and Yahoo!
Most of the rest try and charge you. Which I'd imagine is a disincentive to submitting them, which means the search engines would be less accurate?
Access Innovations
Some good papers on taxonomy, checkout the white papers too.
Thesaurus Construction
An introductory tutorial on Thesaurus Construction.
I-Search mailing list
Mailing list for search engine optimizers.
Metadata standards and information analysis
Goes through the Dublin Core and the Warwick Framework and other meta data standards. Frankly dull, but very worthy.
Managing Meta Data
Managing Meta Data Within and Across Warehousing Efforts, to give it its full title.
Practical Taxonomies in Knowledge Management
Taxonomy and Knowledge Management in one heading, almost guaranteed to confuse the majority. But covers what it says it does.
About.com Web Search
The usual excellent resources (and those fantastically annoying MSN ads).
CMSWatch Content Management Systems research and analysis
If you have to know a lot about Content Management Systems, this is a good place to go.
Search Engine Optimisation Tips
Simple no nonsense advice on optimising your pages to encourage search engines to find you.
I Help You Services Search Engine Forums
Wanna talk Search Engines? Find like-minded spirits here.
Google's advice on avoiding Search Engine Optimisation Pitfalls
Things to be wary of when choosing SEO consultants.
Content Management Focus magazine
Alternatively, CMS junkies can go here.
Mind your phraseology!
Using controlled vocabularies to improve findability, by the woman who does Elegant Hack (above in IA), and one of the very few Americans who is aware than an entrée is the first course, not the main one, duh!
Dublic Core Metadata Resources
Tells you what DC is, has niffty tools to help and lots of links.
Search Engine Watch
The daddy of search engine optimisations sites.
Search Engine Guide
The mummy of search engine optimisation sites.
Spider-Food.net
The other very good search engine optimisation site.
How People Search
Differently from how Search Engine designers want them too.
Knowledge Technologies Conference, 2001
Variety of presentations on Knowledge, Ontology, and the Semantic Web.
Definitions of Classification Terms
Don't know your Taxonomy from your Ontology? Here are lots of resources to help.
Key Word Count.com
Nifty utility to compare your page against another page (which you want to be ranked similar too), to help you improve your rankings. Downsides are that it only does one page at a time, and treats words as single entities, so that "information architecture" is two separate words, not one concept. Upsides are its free, you can exclude minor words, and if you enter only one URL, it will analyse just that page.
Wordtracker
Even better tool - compares your keywords with how often they are searched, what are their synonyms, and how much competition each term has, so that you can identify those terms that don't face too competition, and so increase your chance of your site appearing higher in the search listings
RankWrite.com
Practical advice on preparing your copy to be well spidered by the search engines.
Google Monitor
Free tool for checking your position in Google against keywords you enter. Neat.
What People Search For
Search Engine Watch's links to search spies and keyword tools.
Disturbing Search Requests
Pointless but highly educational blog, featuring the distressing things people search for, and acerbic comments to put them into high relief [can contain "adult" content].
Ask Jeeves Peek Through the Keyhole
Dynamically look at what they're searching on at Ask Jeeves. Good clean fun.
Metaspy, watching MetaCrawler Searches
Dynamically look at what they're searching on at MetaCrawler, and choose between good clean fun, and "adult" fun.
Taxonomies & Models    |    top of the page
Information Architecture Glossary
Learn to talk the talk of Information Architecture.
Taxonomy of Net Attacks
Classifies the forms of net attacks (tip, don't try the recipe for Swedish Lemon Angels)
Taxonomy of Communications
Classifies the various forms of (human) communication.
Taxonomy of Internet Communications Tools
Classifies the tools used in communications.
Taxonomy of Experiences
Attempts to classify the various forms of experience (less successful but worth a go).
Taxonomy of interactive elements in immersive media
Subtitled, Or why is the web so boring? Because we don't exploit the techniques learnt in gaming.
The Balkanization of the Web
Describes the web in turns of its elemental experiential components.
Taxonomy of Internet Commerce
Discusses the variety of Internet Business models.
Taxonomy of Business Models on the Web
Another discussion of the different types of Internet business model.
e-Commerce Business Models
A review of articles describing web-based business models (down at last link check).
Usage Modes that Work Together
How sites can satisfy the variety of usage modes (goals) that users come to sites with.
Usage-based Segmentation
If users come to a site with different usage modes, why not exploit that in advertising by matching the goal to the advert, instead of just spamming us to death.
Taxonomy of the Cognitive Domain
[Server migration at last link-rot check.] Bloom's taxonomy of learning.
Taskonomy: A Taxonomy of Tasks
Excellent taxonomy of tasks.
Usability & Human Computer Interaction    |    top of the page
Heuristic Evaluation - Nielsen
Nielsen's section on this popular discount usability method.
Heuristic Evaluation, A System Checklist
A (long) checklist of things you might want to score.
Usability Evaluation Technique summary
A whole set of usability techniques summarised.
How we do it: Heuristic Evaluation
Step-by-step guide to conduction an Heuristic Evaluation.
Tour of the Hiser Toolkit
User Centred Design methodology in an (expensive) box. [Down at 21-Jan-2003 Link Check]
Questionnaire for User Interface Satisfaction
Online user satisfaction survey.
WebWord Usability Blog
Excellent usability blog.
Just Say No to Dead Fragments
Critique of copy-writing that follows the dictates of usability (and help text).
Debunking the myths of UI design
An excellent resumé through the usual excuses for not keeping an adequate focus on usability.
User or Consumer
Discussion of interrelation of Marketing and HCI
A Framework for Organizing Web Usability Guidelines
Accidentally demonstrates why such guidelines are usually unworkable, because of their encyclopedic scope. Who can fail to remember good old section 2.1.2.5.1.3.2.1 Windows: title = name of task.
Alertbox Jakob Nielsen's Column
You can't beat up on Nielsen just because he's the only usability guy anyone outside the field has ever heard of, so they throw his pearls of wisdom at you as if he was the word of God, or at least Moses. Even if he trades off it.
British Human Computer Interaction Group
The worthy, if overly academic, UK specialist group.
ERGOGERO Human Factors Science
Nice to see a non-software influenced usability take.
Hand Held Usability.info
The site of the book, sadly in Flash.
IBM-Ease of Use
IBM's excellent user centred design resource.
John M. Carroll's Personal Space
For current and past projects.
The church of usability
A short who's who in usability. But it really is a lot more democratic than that.
Usability Evaluation Technique summary
Excellent summaries of all the popular user investigation techniques
Designing for the Bottom Line
Is usability worth it in ROI?
Usability First
Useful usability resource centre.
Usable Web
The daddy of usability resources.
ACM SIGCHI
The ACM's special interest group on Human Computer Interaction
Visual Design     |    top of the page
Photoshop Tutorials - Grafx-Design
Scroll down to the tutorials that solve specific problems.
Tutorials in Major Graphics Software
Tutorials in Photoshop and loads of other graphics software.
Photoshop Restoration & Retouching
The adjunct site for the (very good) book.
Photoshop Discussion List
High volume mailing list for Photoshop junkies.
Photoshop Contest
Silly but strangely addictive contest to photo manipulate a new daily photo. Some people have too much time.
Color Matters - Psychology, Art, Design, Physiology
Goes well beyond the usual colour wheel and can easily seduce you into browsing about, getting all fascinated.
ACM SIGgraph
ACM's Computer Graphics special interest group.
Understanding Color - The Meaning of Color in Cultures
Small simple primer on colour.
Colour Contrast & Dimension in New Designs
Excellent colour theory tutor (and good use of Flash).
CreativePro Resources for Creative Professionals
Good on news and a smattering of resources, just try and get past the pop-up Ad from those hateful people at double-click - way to alienate motivated users, guys.
Design for Daily Life, Shaping Space, Communicating
Excellent way to make not very much content seem like more combined with a dodgy interaction design, but still has some nice stuff, and the stuff is nicely displayed.
Evolt.org Visual Design
A mish-mash of articles, but a good mish-mash.
Iconic Communication
Collected essays on how icons can create a wider iconic language.
Yahoo! Graphic Design Web Page Design
If you want a bigger list ...
Web Development    |    top of the page
DENIM
Informal Tools For Early Stage Web Site and User Interface Design
Boston University Web Central Learning
Nice simple introductions to various web development stuff.
CSS discussion list Wiki
The collective memory for the CSS Discuss email list
CSS 2 Tutorial
Good CSS 2 tutorials (and other stuff)
www.BrainJar.com
Well written articles and tutorials about CSS, Javascript, ASP sort of stuff.
Free XML tools and software
Free stuff ...
Security & Human Factors
A reminder of the human factors in security.
The weakest link
Good non-technical review of security issues.
Wanna Be a Project Manager
Many of my best friends are Project Managers. This is my idiot guide to remind me what a lot they do.
Open Source Web Design
Neat source for sharing designs and templates. [Down at 21-Jan-2003 Link Check]
What Place Has CSS in the XML World
Quite a lot, thankfully.
XML and CSS
XML and CSS can work closely together.
A List Apart Past Issues: CSS
Archive of CSS articles.
Blogger Development Help
Blogger's help pages.
CSS Edge
More top advice on CSS.
Rich in Style CSS Masterclass
How to write a clean CSS, and what pitfalls to avoid.
Functional Spec Tutorial: What and Why
Aide to remember a decent format for a functional spec.
Google Directory - XML
Google's CSS directory.
JAD and Participatory Design
Guide to JAD.
Top XML: XHTML articles, tutorials and editors
Excellent XHTML tutorials.
W3 Schools Online Web Tutorials
The horse's mouth.
W3C XHTML Reference
The horse's mouth XHTML guides.
W3C XHTML Validation
The horse's mouth XHTML validation service.
W3C Technical Reports W3C Technical Reports
The horse's mouth technical reports. In particular, their CCS2 specification, XHTML 1.0 specification, 2nd Edition, and Web Content Accessibility Guidelines.
Web Safe Non-Dithering Colours in Browsers
Back from the days when 256 colours were common.
Webmonkey The Web Developer's Resource
The daddy of developer resources. Note the special characters section is especially useful.
ACM SIGWEB
ACM's Web special interest group.
XML.com XML From the Inside Out
Centre for XML expertise.
404 Research Lab
More than you could ever want to know about creating good custom 404 messages.
Writing & Content    |    top of the page
Eastgate
Interactive writing agency.
NUblog
Excellent blog about online content.
RoboHelp
Principle hypertext writing tool.
Why web journals suck
Having a pop at some of the less success blogs.
Glossary of Literary and Rhetorical Terms
Good guide to writing genres and styles.
Kairos: A Journal of Writing in Webbed Environments
Excellent web writing journal
A Handbook of Rhetorical Devices
Good guide to all the rhetorical forms, from alliteration to zeugma.
Guide to Logical Fallacies
Sort out your Post Hoc from your Non Sequitur from your Existential Fallacy.
Content is Not King
Argues that connectivity, rather than content, is the "King" of the internet.
A List Apart: The Narrative Web
Discusses the importance of narrative in developing good web experiences.
ACM SIGDOC
ACM's Documentation and Writing special interest group.
ClickZ Writing Online
ClickZ's marketing orientation writing column.
Hypertext Kitchen
A great place to cook up a load of hypertext (sorry ... its getting late).
Intranet Journal
Lots of advice about how to pad that beautifully architected Intranet with actual useful content, and then manage it.
Intranet-Extranet Research Center
Further good mish-mash of Intranet news and resources.
The Tongue Untied
An excellent elearning course on grammar. Dip into it as you need, and learn not, to write like Yoda, no?
trAce Online Writing Centre
It isn't ace, but it is quite good, though you have to (free) register.
Write The Web
Excellent news blog for online writers.
Textism
A delightfully idiosyncratic blog that might be about writing, or not, I'm not actually sure. But we don't have to be sure all the time? Do we?